This position will report to the Vice President of Solution Engineering and Reference Architectures; the Technical Director of Solution Engineering provides technical solutions, design and estimation of initiatives across Online, Mobile and Experience offerings.
This role provides managerial oversight to solution architects as well as technical leadership to delivery initiatives as it relates to optimizing solutions to meet business demand. This position uses expert level knowledge of multiple technology platforms and disciplines and a detailed understanding of how they are deployed within Theme Parks & Resorts to justify and direct key technology decisions.
Knowing the Technology will be important, as you will also need to be able to present effectively to all levels and businesses. You will be a presenter at quarterly town halls and speak for the achievements of the organization, accomplishments and future vision and the overall progress. You must be able to present complicated technology concepts in a simple manner, and present key technology challenges or overviews with Senior technology leadership (C Level Execs). ResponsibilitiesStrong understanding of technologies and practices of the theme park and resort industries, back-of-house technologies, and end-to-end guest interaction.Expert in technology research and development methods and tools, and able to sponsor and lead multi-disciplined efforts.Provides technical leadership for the solution and design of key projects, promoting simplicity of solutionsValidates the quality of technology deployed across the Digital space and is empowered to intervene and provide direction when technical standards fall shortEnsures Operational Readiness of solutions by conducting technical reviews to assure that implementations align with initial solutionDevelops and Implements increasingly higher standards for performance, uptime, and resilience and builds these standards into solutionsPushes forward the adoption of reference architectures while capitalizing on the investments in existing solutionEngineers solutions that promote best practices, minimize complexity and architectural layers and deliver business valueDemonstrates year over year improvement in uptime, performance, and Guest (technical) satisfaction with solutions implementedBuild and maintain trusting partnerships with business and technology leadersWork with business and technology executives to proactively understand demand and provide architecture guidance needed for road mapping and planningProvides thought leadership in the development of strategy, design, and best practicesDrives down technology cost by promoting reuse and componentizationResearches and implements practices that contribute to a lean organizationContributes to budgetary and planning activitiesDevelops and maintains departmental budget and ensures adherence therein.Facilitates, challenges, and defends technology estimates.Shepherds technology estimates through the funding and approval process.Maintains communication of the project portfolio throughout engineering teams to promote inclusivity across disciplines and assure operational readiness.Creates and maintains a training plan to ensure consistency in Solution Engineering AdoptionBuilds a Solution Engineering practice that prides itself on designing simple solutions and empowers teams that hold each other to a higher standardPromotes the development and exploitation of technical knowledge and skillsFacilitates various forums that promote collaboration and knowledge sharingMaintains awareness of best practices and emerging technologies and their viability at WDATMaintains high levels of technical knowledge through ongoing research and development activities. May sponsor small technology task forces to research and potentially develop new technologies or practices.
Basic QualificationsExperience in building large scale web applications or web-services leveraging Java/ JEE technologiesExpert in technology research & development methods and tools, while demonstrating ability to sponsor and lead multi-disciplined effortsExpert level knowledge of technology product evaluation and selection including web and mobile architectureDemonstrates Strong people management skills; with an ability to inspire, mentor, and develop a highly motivated teamAbility to work collaboratively with technical, and non-technical Cast across the organization at all levelsDemonstrated exceptional critical thinking, strategic planning, and process management skillsExcellent written and verbal communicatorProven ability to successfully manage vendor relationshipsExpert in technology consulting and leading teams of technical resourcesDetailed technical knowledge of Theme Parks & Resort business and technology architectures10-15 years technology experience
Preferred Qualifications10-15 years technology experiencesExperience in Lodging and Hospitality TechnologyExperience with RFID technology for hospitality and ticketing.Experience with POS TechnologyAbility to perceive patterns and relationships between technologies, processes, and business models.
Required Education Bachelor’s degree in Computer Science or equivalent experience. Company Overview “It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being part of Walt Disney Attractions Technology means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. Additional InformationThis position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer.
Location/Region: Kissimmee, FL (US)