At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.
Travel & Expense Management oversees the commercial card program and expense reimbursement for more than 40K employees of The Walt Disney Company. The organization supports all segments of the enterprise such as Consumer Products, Corporate, Disney Interactive, Media, ESPN, Parks & Resorts, and Studios from a domestic and international perspective. Key responsibilities of the department include: administering the T&E and Procurement Card policies globally; reimbursing employees business travel related expenses within Concur; auditing expense reports to ensure compliance to policy; reducing financial risk through personal use and fraud detection; governing business process improvements within Concur; and negotiating commercial card contracts and managing the bank issuer relationships. The goals of Travel & Expense Management are to reduce fraud and financial risk, improve compliance and create value, improve overall T&E user experience, leverage expertise and optimize operations, and promote cast development and professional growth.
ResponsibilitiesLead servicing and support for commercial card and Concur expense related matters for Disney senior executivesBuild relationships and act as a key partner for Enterprise Financial Services controllers and leadersResearch and investigate technical and complex cardholder inquiries using discretion and judgment, selecting and explaining the best solutionLead efforts and partner with Disney Fiancial Systems to update/add to training content based on analysis of cardholder needsPerform complex data analysis, supporting the T&E organizationAccurately and efficiently perform routine processes and complete proactive measuresf to drive T&E process improvements/cost reduction initiativesBuild relationships with Concur Audit Services and the Concur User Support Desk to drive improvements and streamline the end-user experiencePrepare effective PowerPoint decks and training materials ;deliver presentations and write clear and conscise communication messaging to end-usersMaintain positive and trusted relationships with customers, stakeholders and external clientsEstablish strong working relationships with bank contacts and partner with them to serve customer needsProvide leadership and support within the T&E organization – training program administrators on new processes and changes within the Concur expense systemProvide leadership and support for the implementation of the global commercial card programConduct card administration functions for all Disney card productsComplete system testing and Concur integration testing for new audit rules/changes in configurationSafeguards employee information and maintain confidentiality in resolving cardholder mattersDevelop and maintain process maps and standard operating procedures (SOP) for process documentation accuracy and cross-trainingPosition requires work to be completed during west coast time zone
Basic Qualifications3-5 years related work experienceMicrosoft Office experience (Excel/Visio, etc)Prepare effective PowerPoint decks; excellent presentation skillsExemplary interpersonal/customer service skillsExcellent verbal and written communication skillsDemonstrated critical thinking and complex analytical skillsStrong ability to interact effectively and influence at all levels of the organizationDemonstrated experience partnering with key stakeholdersExperience leading/implementing process improvements
Preferred QualificationsConcur ExpenseCommercial cardAdministrative experience using Concur
Required Education Bachelor’s degree in Accounting, Finance, or Economics
Preferred Education MBA
Company Overview At Corporate, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view.
Additional InformationThis position is a legal entity of The Walt Disney Company, an equal opportunity employer.
Location/Region: Kissimmee, FL (US)